Please keep all tags on merchandise and save your receipt. Without all original tags on merchandise, we cannot exchange or give a refund. Without a receipt, we can only exchange your item or give store credit for the lowest sale price. All sales are FINAL on clearance items. Thanks so much for shopping with us. Chick, Cindra and all the Grand Entry and Rodeo Shop "crew."
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
Shipping costs are the responsibility of the customer. Shipping costs are non-refundable.
For exchanges, please account for standard delivery time to and from TX.
If you are shipping an item over $75, we advise using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of the returned items.